Peer Navigator Program
Working in collaboration with QLaw Foundation’s Legal Services and Community Advocacy & Outreach teams, our Peer Navigator provides compassionate, culturally grounded support rooted in lived experience and deep community connections.
Our Peer Navigator helps you:
- Understand your rights and options,
- Access essential resources,
- Feel seen, supported, and empowered,
- Navigate legal and community systems,
- Connect to affirming care and services.
Please note: Peer Navigators are not a crisis service and do not provide legal advice or emergency intervention. Our intake process may take 1–2 weeks to complete. If you are experiencing urgent needs, we will do our best to support you by either accommodating your situation when possible or connecting you to services and resources better equipped for immediate assistance.
How to get support
Make sure your issue is within our scope.
Our Peer Navigators offer strengths-based, compassionate, and culturally grounded support informed by lived experience and community knowledge. We help participants navigate systems, explore available resources, and support self-advocacy.
This program does not offer legal advice and does not provide immediate crisis intervention. If you’re unsure what type of issue you have, check our FAQ section or contact us for help.
Complete the full intake form.
- Share basic information about yourself (for grant and reporting purposes only — it won’t affect your access to services)
- Describe what type of issues you are needing support with
- Describe the type of support you are seeking in detail
- Let us know if there are any upcoming deadlines
- Have you used any services/resources or taken any action for this issue?
- Are there immediate safety concerns? (this information is used to ensure that the peer is able to support you)
You can submit more than one intake if needed.
Complete a prescreen call.
Enroll.
Frequently Asked Questions
Yes! Our Peer Navigator is a native Spanish speaker, and we offer interpretation services in most languages (including ASL). We can also offer support or accommodations for individuals with disabilities or safety concerns.
- One-on-one, confidential support for individuals facing social, emotional, or legal challenges.
- Support that’s trauma-informed and person-centered, to focus on what matters most to you.
- Help completing legal intake forms and understanding legal processes in clear, accessible language.
- Proactive communication and coordination between agencies and service providers- so you don’t have to do it alone.
- Accompaniment and advocacy during court proceedings, appointments, and other necessary meetings- because no one should have to face those moments alone.
- Guidance connecting community services and resources across Washington.
You can reach us by:
- Phone: (206) 483-2725 ext. 102
Please note that this is not a hotline. If you cannot reach us, please leave a detailed voicemail and a staff member will respond within 2-3 business days.
The Peer Navigator offers emotional support, rights education, and connections to trusted resources across a wide range of issues, including:
- Discrimination: emotional support, self-advocacy, rights education
- Employment: wage concerns, workplace rights
- Housing: tenant rights, safety planning, shelter referrals
- Family: CPS, DV support, family separation
- Immigration: stress, rights education, referrals
- Healthcare Access: gender-affirming care, insurance navigation
- Public Benefits: application/appeals assistance
- Disability: accommodations, accessibility support
- Education: student rights, bullying, IEP/504 navigation
If you’re experiencing something that doesn’t fall into one of these categories, the Peer Navigator may still be able to help or refer you to a resource that’s a better fit.
While we’re here to walk alongside you, this program does not provide crisis intervention. We offer short-term, collaborative support—not emergency services.
If you are currently experiencing any of the following, we encourage you to connect with specialized services that are equipped to provide immediate or specialized crisis support.
- Suicidal thoughts or mental health crisis
- Active substance use requiring immediate medical or therapeutic care
- Immediate need for emergency housing
- Urgent advocacy related to domestic violence, intimate partner violence, or other acute harm
Below are some resources that offer 24/7 or immediate crisis support:
- 988 Suicide & Crisis Lifeline: Call or text 988
- National Domestic Violence Hotline: Call 800-799-7233 or 800-787-3224
- Washington Recovery Help Line: Call 866-789-1511
- Trans Lifeline: Call 877-565-8860
This is a short-term, voluntary program. You can connect via phone, text, email, video, or in-person. We offer flexible scheduling (including outside business hours). Most participants check in weekly or biweekly.
